Security Personnel

Security Guard Syllabus

In-class and online training program to help you get your security guard and private investigator licence

Security guards and Private Investigators in Ontario must hold a valid licence. Ministry approved basic Security Guard or Private Investigator training is mandatory for working within the security industry in Ontario. The training courses offered by Altavon Security is completely based on the guidelines provided by the Ministry of community Safety and Correctional Services in Ontario. Our comprehensive training program designed by Altavon security professionals provides the industry best security education and prepares the employees to create a safe and secure environment at clients' locations. Upon completion of the training, students receive their training completion number based on which they can schedule their ministry exam. The courses also ensure the success of the trainees in the Ministry's test. The curriculum for the Security Guard and Private Investigator training have been designed in a student-friendly format and include practice tests and quizzes to help the students in better preparation for the tests.

Security Guard Training

Security Guard training program takes 40 hours or 5 days for completion (32 hours of security guard training + 8 hours of First Aid training) and covers everything from basic security knowledge to emergency level First Aid training. The sections included in the syllabus are:

Introduction to the Security Industry

Trainees are provided with a summary of the principal duties and responsibilities necessary to work effectively in the security industry. Students will learn to interpret and comply with the legal requirements of their occupation as well as identify job roles and responsibilities.

The Private Security and Investigative Services Act

The students are made familiar with the Private Security and Investigative Services Act (PSISA) and its regulations and Code of Conduct by outlining all relevant components of the legislation

Basic Security Procedures

The students are provided with the knowledge and skills to assess the security of physical environments, to apply basic aspects of security in their roles and to assess the impact of drug use in the context of safety for oneself and others.

Report Writing

Security guards are required to complete written reports of occurrences, duties performed, and comprehensive descriptions of their tasks/observations. The students are trained on how to write reports that are objective and standardized.

Health and Safety

The policies and procedures of the Occupational Health and Safety Act (OHSA) and the Workplace Hazardous Materials Information System (WHMIS) are necessary to ensure the occupational safety of security guards and those they interact with. The students are provided with the knowledge on how to control workplace risks and hazards, how to apply appropriate responses to emergency situations and how to communicate workplace safety requirements.

Emergency Response Preparation

Security guards are expected to respond to emergency situations and to minimize the impact caused at a worksite. They may be required to perform a variety of duties during emergency procedures and must understand the importance of scene management. This section addresses the potential roles of a security guard during an emergency situation and provides details on how to effectively complete these tasks.

Canadian Legal System

Security guards work within the Canadian Legal System. They need to be familiar with the Criminal Court System, the Ontario Evidence Act, the Canada Evidence Act and how these apply to their positions to ensure the information they obtain is admissible in court. The difference between criminal, municipal and provincial laws and the hierarchy of the court system and offences are explained.

Legal Authorities

This section focuses on the broader legal context of private security to instruct the students on his/her rights and limitations when performing duties as a security guard. It explains where a security guard derives his/her authority to carry out job functions

Effective Communications

Security guards encounter a wide range of situations and are required to act professionally under all circumstances. This section helps in reviewing the interpersonal and communication skills necessary to adapt to different environments/scenarios and to diffuse situations when required.

Sensitivity Training

Security guards often interact with the public on a daily basis. It is important they approach individuals with respect to avoid any biases that may impact how they interrelate with others. This section provides the students with knowledge on how to address prejudices against ethnic backgrounds, persons with mental or physical disabilities and gender and sexual orientation.

Use of Force Theory

Security guards may be required to use force during certain situations. This section helps understand the force theory, the components of the use of force model and how to maintain composure during potentially stressful situations. Students need to attend specialized training to learn how to use defensive equipment and to apply use of force options.

Emergency Level First Aid Certification

First aid training and certification is a requirement of the basic training program for security guards. An accredited trainer provides instruction that is equivalent to the St. John Ambulance course Emergency Level First Aid.

Private Investigator Training

Before applying for provincial licence as a Private Investigator, it is mandatory to undergo a training program and testing. The Private Investigator training program offered by Altavon Security complies with all the requirements of the Ministry of Community Safety and Correctional Services in Ontario. The syllabus includes the following sections:

Introduction to the Private Investigation Industry

This section provides an overview of the principal duties and responsibilities necessary to work effectively in the private investigation industry. The student is introduced to job roles and responsibilities and the different fields of private investigative work.

The Private Security and Investigative Services Act, 2005 (PSISA)

The Private Security and Investigative Services Act, 2005 (PSISA) regulates the private investigation industry. The students are introduced to the legislation by outlining all relevant components

Provincial and Federal Statutes

The students are introduced to the various statutes that apply to the field of private investigation in Ontario. The difference between provincial and federal statues is explained and the variations between criminal, case and common law is dealt with.

Criminal and Civil Law

Private investigators are expected to work in accordance with a wide range of criminal and civil legislative and procedural requirements while balancing their own organizational requirements. In this section, the key legal and procedural principles of criminal and civil law are explained.

Investigative Techniques

Private investigators often encounter a multitude of different situations on a regular basis. They need to have a thorough knowledge of research techniques, surveillance techniques, interviewing techniques, industry specific equipment and how to collect and preserve evidence. It is also imperative that private investigators understand how to take proper and complete notes. The students are provided with the details on the techniques and skills required to conduct investigations.

Principles of Ethical Reasoning/Decision Making

Private investigators are required to make quick decisions in a variety of situations and must utilize good judgment. They need to recognize and appropriately handle ethical dilemmas relating to diversity, cultural differences and contemporary social problems. PSISA Code of Conduct and the concept of duty of care is explained.

Key principles of Communication and Interaction

Private investigators encounter a wide range of situations and are required to act professionally under all circumstances. Interpersonal and communication skills necessary to adapt to different environments/scenarios are explained.

Self-Management Skills

The students are introduced to the skills and knowledge required to work individually and as a part of a team. Private investigators must be able to assess their own roles and responsibilities within a larger team framework, use acquired interpersonal skills to build positive relationships and comply with legislative and procedural requirements to complete tasks within designated timeframes.

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